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Following the update, a pre-installed service, Dell SupportAssist Agent, now uses the same port that inFlow needs to run properly. We’ve had some reports of certain customers experiencing troubles starting inFlow on Dell computers after a recent Windows update (primarily in Windows 10). See this article for more information on how to do a manual cleanup. Perform a manual clean up in preparation for the install.Then install the latest version of inFlow and restore your data. If you are getting this message while updating from an older version of inFlow to the current version, you may instead want to try backing up your data (see instructions here) and then uninstalling your current version of inFlow.If you are using Windows 7, 8, or 10, try to install using SQL Server 2014 instead. At the start of the installation wizard choose to customize your installation, then choose Server and Client, then check SQL Server 2008 R2 and click Install. If you are using Windows Vista, try to install using SQL Server 2008.a computer that only needs to connect to another “main” computer / the server), you can try customizing your installation to “Client-only” (run the installer > C ustomize my installation > Client-only). If the installation is failing on a client computer (i.e.You can re-enable this after the installation is done. Usually you can find an icon for your antivirus software in the system tray (bottom-right corner of Windows), and if you right-click on it there’s often an option to disable it temporarily. Disable any antivirus software which could be interfering with the installation.This is a component that’s needed in order to run and complete the inFlow install successfully. Try turning on “.NET Framework 3.5” and “.NET Framework 4.5” fully in Control Panel > Programs and Features > Turn Windows Features on or off.Install any “Important updates” you see and also restart your computer first before trying to install inFlow. Check that your Windows is up to date: click Start (or hit your Windows Key) > type in “Windows Update” and click “Check for updates”.Go to the Control Panel > System and Security > See the name of this computer > and click on Change Settings in order to change the computer name. The installation can fail if this is the case. Check that your computer name and your Windows log on user name are not the same. ![]() This means that an unknown error occurred when attempting to install inFlow or one of its prerequisites (e.g. Error: “Looks like there was a problem installing inFlow” To see other solutions for this issue, please take a look here. Install both files and then re-run the inFlow On-Premise installer. Download both files: Microsoft Visual C++ Redistributable 圆4 and Microsoft Visual C++ Redistributable x86.ģ. Stop the current installation (it may complete itself, if it does please uninstall it, as it will not work correctly).Ģ. ![]() There are some backend programs that allow inFlow On-Premise to run, if any of them are missing it could cause an error.ġ. Error: “There was an error connecting to inFlow” Try downloading and installing/repairing this component from here. This is more common on Windows 7 and older because the newer operating systems already have this installed automatically. NET Framework 4.5.2 needs to be installed on your computer. ![]() The following guide addresses some of the common issues you may come across when trying to install inFlow.
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